A fully managed AI receptionist. We handle setup, scripts, integrations, and ongoing support for busy clinical practices.
Sync your clinical calendar and forward your office phone line. No hardware changes or complex installs required.
Define your booking rules, emergency protocols, and custom FAQ responses specific to your clinic's needs.
Your AI receptionist starts taking calls instantly. Review transcripts and insights in your dashboard anytime.
Full lifecycle management of appointments directly in your calendar without any manual front-desk intervention.
Instantly detects emergencies or complex cases and routes them directly to your staff extensions.
Sends instant confirmations and reminders to patients via text to ensure your no-show rates stay near zero.
Listen to how our AI professionally handles a patient booking request in real-time.
*Unlimited calling minutes included. One flat monthly price — no hidden fees. Cancel anytime with 30 days notice.
OfficeFlow Solutions (“OfficeFlow”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or services.
This Privacy Policy applies to users located in Canada only.
We may collect the following types of information:
a) Information You Provide Directly
b) Information Collected Through Our Services
When using our AI receptionist and call-handling services, we may collect:
⚠️ We do not intentionally collect medical records, diagnoses, or treatment information.
We collect information through:
We use collected information to:
We process personal information in accordance with PIPEDA and applicable Canadian privacy laws, based on:
We may share information with trusted third parties only as necessary to operate our services, including:
These providers are contractually required to protect the information and use it only for authorized purposes. We do not sell personal information.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including:
However, no system can be guaranteed to be 100% secure.
We retain personal information only for as long as necessary to:
Clients may request deletion of their data, subject to legal requirements.
You have the right to:
Requests can be made by contacting us at the email below.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
For privacy-related questions or requests:
Email: support@officeflow.ca
These Terms of Service (“Terms”) govern your access to and use of the OfficeFlow Solutions website and services (“Services”).
By using our Services, you agree to these Terms.
OfficeFlow provides AI-powered receptionist and call-handling services, including call answering, call routing, appointment booking, and related automation services.
The Services are intended to assist businesses and do not replace human staff or professional judgment.
OfficeFlow does not provide medical advice, diagnoses, or treatment recommendations.
Clients are solely responsible for:
You agree to:
You may not use the Services to:
The Services are provided “as is” and “as available.”
We do not guarantee:
OfficeFlow is not liable for service interruptions caused by:
We may suspend or terminate access to the Services:
Clients may cancel according to the agreed notice terms.
Upon termination, access to Services may be discontinued and data handled according to our Privacy Policy.
To the maximum extent permitted by law:
You agree to indemnify and hold harmless OfficeFlow from claims arising from:
These Terms are governed by the laws of Canada, without regard to conflict-of-law principles.
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
For questions regarding these Terms:
Email: support@officeflow.ca